I was really hopping for a delightful stay, but alas, the mere bed-making on the 4th floor was the epitome of service here! And a fully equipped kitchen? Nope, just a sad sink in a cabinet! Also, one would expect a complimentary upgrade or at least a welcome gift, but no red carpet for me. Just couldn’t give a good review.

The breakfast was a surprising delight, especially with the sweet potatoes, and I really enjoyed relaxing in the steam room after a long day. There are plenty of chill spots to unwind, like the sauna and the swimming pool, which I loved. Just keep in mind that the pillows could be a bit firmer for better sleep. 😊

The location was spot on! The property was clean and my suite was quite spacious—a perfect setup for my family.

But goodness, the carpets in the hallways looked like they were auditioning for a horror movie! And that elevator system? A bit of a wrist workout swiping my key.

The spacious suite was perfect for our group, and we enjoyed breakfast with a fantastic selection each morning. We also loved visiting Bruno José Daniel Municipal Stadium and hanging out at the local parks nearby. Just a heads up, be sure to keep an eye on your belongings to have a worry-free time!

Unfortunately, we encountered issues with security, as a stranger was able to enter the hotel restaurant and steal a purse, which left us feeling uneasy about safety.

Great breakfast selection and spacious room, but luggage storage was inadequate.

great views, but wi-fi needs improvement

The location provided a stunning city view that made my morning coffee a real pleasure. The staff were attentive and genuinely friendly, making me feel welcomed throughout my stay. Breakfast was abundant with a range of tasty options, especially the local dishes that showcased the region's flavor.

The wi-fi connection was a bit inconsistent at times, which made it difficult to stay connected.

Decent and Comfortable Stay for Families

We enjoyed our Family Junior Suite with a well-placed small kitchen, although it lacked essential utensils. Breakfast offered an impressive selection, perfect for starting our day. Make sure to visit the restaurant for tasty local dishes. Keep an eye on your belongings, though! Hotel security could be stronger.

Recommend it for families

The room was surprisingly spacious, with a living area and mini kitchen, which worked perfectly for my family. We enjoyed the peace and quiet at night, super important when traveling with kids.

It wasn’t cheap, but the value was there.

It was just an excellent fit for a swift stopover in Santo Andre with good price value. The room I stayed in was spacious and comfortable, making my short stay enjoyable. Consider bringing your own outlet adapter to avoid extra charges.